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Customer Identification Program (CIP)
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Due to banking regulations, all banks, including Higher One, are required to properly identify all of their account
holders. To verify your identity an acceptable form of identification should be provided to Higher One.
Acceptable forms of identification are unexpired government-issued documents. Valid documents include:
- Driver's License
- State ID
- Military ID
- Valid passport (showing the passport number and country of origin)
- Other government-issued photo ID
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For your convenience, we have created several ways for you to verify your identity.
To verify your identity...
Students in need of assistance in verifying their identity may visit the Cashier’s Office located in Building 5, ground floor straight across from Enrollment Services. The Cashier's Office is open Monday - Thursday from 8:00 am - 6:00 pm and Friday from 8:00 am - 4:30 pm.
Send Your Documentation to Higher One Directly
To verify your identity please provide Higher One with an enlarged photocopy of a government-issued photo ID that displays the issuing agency,
issue date (if applicable), expiration date, document identification number, date of birth, your name and your photo. Please download our easy CIP Processing Form and follow the instructions to send this information to Higher One in one of the following ways:
If you feel you are unable to provide Higher One with this information, you should contact Higher One Customer Service.
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